Refunds & Returns Policy for brightnewfutureca.com
Last Updated: March 7, 2024
Thank you for shopping with A Bright Future. We strive to provide high-quality VR Headsets for your entertainment and design needs. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refunds and returns process.
- Eligibility
You may return unused and undamaged products purchased from brightnewfutureca.com within 30 days of the delivery date for a refund. To be eligible for a return, the item must be in its original packaging and condition.
- Initiation Process
To initiate a return, please contact our customer support team at antonioneunnove@gmail.com. Provide your order number, contact information, and reason for the return. Our team will guide you through the return process and provide instructions on where to send the product.
- Return Shipping
Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of the product. Upon receipt of the returned item, we will inspect it to verify eligibility for a refund.
- Refund Process
Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5-7 business days. Please note that shipping costs and any applicable restocking fees may be deducted from the refund amount.
- Contact Information
If you have any questions or need assistance with your return, please contact our customer support team at antonioneunnove@gmail.com. We are here to help and ensure your satisfaction with our products and services.
We appreciate your business and value your feedback. Your experience with A Bright Future is important to us, and we are committed to providing a seamless and hassle-free shopping experience for all our customers.
Thank you for choosing A Bright Future for your VR headset needs.